WeeTok Help Center

Khalti or Cash on Delivery. More payment methods are on the way.

All your orders are under 'My Orders'. Each seller ships their own parcel, so an order with two sellers arrives as two deliveries, each with its own tracking.

Yes, up until the seller starts preparing it for delivery. After that the order is on its way and a return is the route instead. If you paid by Khalti, cancelling refunds you automatically.

Most items have a 7-day return window from delivery. Some categories are not eligible unless they arrive faulty: hygiene products, custom-made items and digital goods. Check the seller's policy on the product page before you buy.